Urbanise.com Annual Report 2019

8 Annual Report 2019 Urbanise.com Limited Case Study Modus’ facilities management team provides: –– 24/7 service with immediate response, responding to emergency maintenance requests day or night; and –– Hard services (including but not limited to carpentry, painting, mechanical, minor works, electrical concreting, building and energy management). Challenges that led to a partnership with Urbanise –– Manually logging work requests. –– Archaic system deficient of software updates. –– No mobile application available for tradespersons –– No other lines of communication other than email and phone. –– Inability to integrate with client portals. –– Non-existent live reporting or dashboards. –– Paper based safety and client documentation. Solution The Urbanise Facilities platform was engaged to enable Modus to deliver advanced maintenance and asset management services across dozens of contracts, driving efficiencies and service improvements. The Urbanise Facilities platform provides: –– Asset capture, life-cycle costing, and decision support. –– Planned and reactive maintenance planning and scheduling. Modus Projects ( Modus ) is a leading Australian construction and facilities management provider. Trusted by clients nationwide to manage their building operations and maintenance programs, Modus has a steadfast commitment to quality. –– Contract management capabilities including the monitoring of Service Level Agreements and supplier management. –– Automated creation of Purchase Orders, Quotes, and Invoices. –– Mobile workforce application for scheduling, assigning, tracking and recording internal and subcontracted resources. –– Automated integration to finance system for Accounts Payable and Receivable Invoices. This feature removes double data entry, reduces errors, and shortens payment periods. –– Automated integration to customer works management and ERP sytems for master data and work order information synching. This feature greatly removes double data entry and increases efficiencies. –– Automated integration to compliance system ensuring subcontractors work in accordance with safety regulations and practices. –– Real-time operational and financial reporting through embedded Power BI dashboards and reports. –– Segmentation of customer data and bespoke configurations through the Contract and Account modules. –– Pre-Integrated customer portal for logging and tracking of work requests by customers. –– Auditing and survey management for condition and risk assessments and reports. –– Automated and bulk manual imports for all master data.