Urbanise.com Annual Report 2019

9 Implementation by Urbanise Professional Services – Consultation and Business Transformation process included: –– Requirements gathering –– Solution design –– Processes and procedures –– Data collection and mapping –– Implementation –– Development of system capabilities –– Training –– Reporting Mapping: –– Reactive work –– Planned Work –– Analytics –– Job scheduling - calendars –– Asset maintenance –– Surveys and asset inspections –– Data migration –– Client data Implementation Integrations: –– MYOB online integration –– Corrigo integration –– Calmaint integration Training: –– Office Users and Tradespersons Outcomes Client portal integration, inclusive of auto logging has resulted in: –– Increased visibility over all facilities operations –– Reduction in inbound call times –– Reduction in paper use –– Improvement of operational productivity and time allocation –– Reduction in overhead costs of up to 20-30% –– Accessibility of work requests in the field via mobile devices.